Moderation as a service
based on X's Community Notes

More effective, affordable, and trusted than traditional, centralized moderation.

Learn more For platforms & enterprises

The Problem

Moderation is getting harder

Centralized moderation is expensive and hard to scale
Contested claims — where facts or interpretations are disputed — are among the most frequent and complex challenges.
Billions of posts are created daily, growing faster than any moderation team can review

93%of potentially misleading content goes unreviewed by an expert moderator

YouTube transparency disclosures + industry moderation capacity estimates

The Choice Is Clear

3 of 3

top platforms have implemented community-based moderation

X (Twitter)

A Better Model

Moderation should improve conversations — not end them.

Community scales where experts can't: millions reviewing posts and writing notes in real time
Notes appear only when people who normally disagree find them helpful
Context resolves disputes without removing content

~70%

Community Notes rated helpful by users

X (formerly Twitter) reporting

"People across the political spectrum seem to trust Community Notes more than standard misinformation flags."

The Atlantic, 2025

Proven in Practice

Community Notes doesn't just scale — it works

~97%

of COVID-19 vaccine notes were rated accurate by independent researchers.

32%

of authors choose to revise or delete posts after a Community Note appears.

~46%

drop in reshares when a contextual note appears.

How Open Notes Works

Community moderation, made easy

Detect claims

Identify contested claims as discussions escalate.

Draft notes

Community contributors write notes with AI assistance.

Surface consensus

Notes that earn broad agreement are attached to the conversation.

@jmendez

2 min ago · 1.4K views

Humans only use about 10% of their brains — the other 90% is completely dormant and untapped.

Context Advised

Community Note

Context: Brain imaging shows activity across virtually all brain regions, even during sleep. The "10%" figure has no basis in neuroscience.

47 found this helpful

How We Use AI

AI that accelerates, not decides

The hard calls belong to the community. AI just gets you there faster.

→

Detect

Flags contested claims as they emerge in conversation

→

AI + Community

Write

AI finds sources and drafts context; contributors write and own the note

→

Accelerate

Fast-tracks notes nearing the consensus threshold for community review

Community

Decide

Notes only publish when enough reviewers agree they're helpful

Bridging drives trust

Truth shouldn't be decided by a single side.

Usually skeptical

Helpful ✓@alice

Helpful ✓@marcus

Helpful ✓@priya

81% rated helpful

Note

Statistic is from 2018 — current figure is 41% (CDC, 2023).

Shown to readers

Usually supportive

@sophieHelpful ✓

@danHelpful ✓

@leilaHelpful ✓

76% rated helpful

Only notes rated helpful by people who often disagree get shown
Partisan brigades can't win — a note needs sign-off from across the aisle
Every decision is explainable: show any user exactly why a note was surfaced or suppressed